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Eloqua Cannot Get Result From Service API DeletedItemWS QueryPage (Doc ID 2261652.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

On : 031CS version, Web Services

Eloqua cannot get result from Service API DeletedItemWS QueryPage

User ID : AAAA (used in W/S operation, and configured in Eloqua side.)

SOAP Request from Eloqua:
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<DeletedItemWS_DeletedItemQueryPage_Input xmlns="urn:crmondemand/ws/deleteditem/">
<PageSize>100</PageSize>
<ListOfDeletedItem xmlns="urn:/crmondemand/xml/deleteditem">
<DeletedItem>
<DeletedDate>(>='06/10/2015 15:10:00') AND (<='06/17/2015 15:10:12')</DeletedDate>
<Type>= 'Contact'</Type>
<ObjectId>
</ObjectId>
</DeletedItem>
</ListOfDeletedItem>
<StartRowNum>0</StartRowNum>
</DeletedItemWS_DeletedItemQueryPage_Input>
</soap:Body>
</soap:Envelope>

There is testing data ready in Deleted Items list. However, Eloqua cannot get it by issuing the above SOAP request.

Cause

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In this Document
Symptoms
Cause
Solution


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