Eloqua Cannot Get Result From Service API DeletedItemWS QueryPage (Doc ID 2261652.1)

Last updated on MAY 02, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

On : 031CS version, Web Services

Eloqua cannot get result from Service API DeletedItemWS QueryPage

User ID : AAAA (used in W/S operation, and configured in Eloqua side.)

SOAP Request from Eloqua:
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<DeletedItemWS_DeletedItemQueryPage_Input xmlns="urn:crmondemand/ws/deleteditem/">
<PageSize>100</PageSize>
<ListOfDeletedItem xmlns="urn:/crmondemand/xml/deleteditem">
<DeletedItem>
<DeletedDate>(>='06/10/2015 15:10:00') AND (<='06/17/2015 15:10:12')</DeletedDate>
<Type>= 'Contact'</Type>
<ObjectId>
</ObjectId>
</DeletedItem>
</ListOfDeletedItem>
<StartRowNum>0</StartRowNum>
</DeletedItemWS_DeletedItemQueryPage_Input>
</soap:Body>
</soap:Envelope>

There is testing data ready in Deleted Items list. However, Eloqua cannot get it by issuing the above SOAP request.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms