Importing Account Hierarchy Member Using OS/OSR for Account and Parent Account
(Doc ID 2261834.1)
Last updated on NOVEMBER 19, 2019
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Customer is running a File-Based Import task for Customer hierarchy members that generates error
The import job is completed with errors.
Error: "A hierarchy cannot have multiple root nodes. Ensure that a tree has only one root node. (HZ-120255)"
The issue can be reproduced at will with the following steps:
(a) Go to Navigator > File Import
(b) On 'Manage Import Activities' page, create Import Activity
(c) Select data file
(d) Activate Import task
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