Getting An Error Saving Opty (Doc ID 2261872.1)

Last updated on MAY 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

When attempting to save an opty
the following error occurs Too many records returned

ERROR
-----------------------
Too many matching records found. Specify additional criteria to limit the number of records.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to a certain Opty
3. Update comments
4. Save record
5. Getting an error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save opty

Cause

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