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Service Requests sub-tab is not displayed on SUI Accounts/Contacts, even though is added in Application Composer (Doc ID 2261962.1)

Last updated on MAY 11, 2022

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Service Requests

ACTUAL BEHAVIOR
---------------
Service Requests sub-tab is not shown in Accounts SUI, even though is displayed from Application Composer.

 


EXPECTED BEHAVIOR
-----------------------
Customer would like to be able to see the Service Requests sub-tab in SUI.

Cause

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In this Document
Symptoms
Cause
Solution


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