Error: 'Role Rate Count Cannot Exceed 1' After Professional Client Login. (Doc ID 2262041.1)

Last updated on MAY 09, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Primavera P6 Professional Project Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When logging into the Professional Client, the following error occurs:

ERROR
-----------------------
Executable: PM.exe
Application: Primavera P6 Professional R15.2
Event Code: RRCCE-1511-7
Message:
Role rate count cannot exceed 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to the Professional Client.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms