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Fusion Global Payroll: Quickpay Shows as Completed with Green Tick Mark but the View Person Process Results Still Show it as Running and There is no Process ID Generated (Doc ID 2262176.1)

Last updated on JUNE 17, 2022

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Oracle Fusion Global Payroll - Version and later
Information in this document applies to any platform.


While submitting quickpay from Payroll flow, the process shows as completed with green tick mark but the view person process results still show it as running and there is no process id generated.

Expect the payroll to process

The issue can be reproduced at will with the following steps:
1. Payroll Checklist > Submit a Payroll Flow
2. Select LDG > Quick Pay > Calculate Quick Pay > Go to Task > Submit Process
3. Refresh > Green tick mark show as complete
4. View Person Process Results >Quick pay shows as running


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