Not Able To Process Errors In Supply Orchestration (Doc ID 2262381.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Supply Orchestration

1. When  lines in Supply Orchestration-> Manage Supply Lines  are verified  one of them (related to min-max planning) report an error for accounting definitions.

2. The alternate solution failed (  select the line -> Search Results(Actions)-> Resubmit)

3. Line is not shown on screen Manage Supply Request Exceptions, where 'Cancel Request' button would be available.

ERROR:
The value of the attribute Charge Account is not valid. The value of the attribute Accrual Account is not valid.The value of the attribute Variance Account is not valid.



The issue can be reproduced at will with the following steps:

The customer used Print Min-Max Planning Report and Process Supply Chain Orchestration

When accessing Navigator-Supply Orchestration-Tasks-Manage Supply Lines and searching for Supply Request Reference Number: MINMAX<number> you will see that Supply Order Number=<supply_order_number> get the error (The value of the attribute Charge Account is not valid. The value of the attribute Accrual Account is not valid. The value of the attribute Variance Account is not valid.) for line <line_no>


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms