TCB: Integration Job Fails Due To FTP Connection Issue. (Doc ID 2262721.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15A and later
Oracle Taleo Platform Cloud Service - Connect - Version 15A and later
Information in this document applies to any platform.

Symptoms

A TCB integration process failed and no result was delivered to the FTPBOX as expected. 

The TCB job's log and/or any error notification emails has something like:

Error Detail:
=============
Code: io
Description: An I/O related error occurred.
Reason: Error while connecting to the FTP server: [FTP_Server].
Troubleshooting tip: Check the host and port information in the step configuration.

Cause

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