Service Admin, Service Rep, Service Mgr Job Role Mapping Not Available In Engagement Cloud
(Doc ID 2262784.1)
Last updated on MAY 10, 2017
Applies to:Oracle Fusion Engagement Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Qn1:What role is needed for users to be able to see Service Requests object?
Qn2:What administrator role would correspond to Engagement Cloud, similar in attributes to CRM administrator roles?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document