How to capture a HAR file for troubleshooting Oracle Cloud Service Issues
Last updated on JUNE 04, 2018
Applies to:Content and Experience Cloud Service - Version 184.108.40.206.0 to N/A
Oracle Content and Experience Cloud - Version 18.1.2 to 18.1.2
Information in this document applies to any platform.
When troubleshooting Oracle Cloud Service issues, it is sometimes necessary for Support to request additional information about the network requests that are generated in your browser while an issue occurs. As a result, your Support Engineer may ask you to record a HAR file (HTTP Archive Format) of your session, and then upload the HAR file to the SR for further analysis.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms