Deleting RMAN Backup from Oracle Cloud Storage Failing with Errors: KBHS-00719 and KBHS-00700 (Doc ID 2263415.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Database Backup Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Deleting RMAN backup from Oracle Cloud Storage using rman failing with errors:

[oracle@SSG ~]$ rman target /

Recovery Manager: Release 11.2.0.4.0 - Production on Mon May 8 10:52:30 2017

Copyright (c) 1982, 2011, Oracle and/or its affiliates. All rights reserved.

connected to target database: SSGARCH (DBID=00000)


RMAN> list backup summary;

using target database control file instead of recovery catalog

List of Backups
===============
Key TY LV S Device Type Completion Time #Pieces #Copies Compressed Tag
------- -- -- - ----------- --------------- ------- ------- ---------- ---
1598 B 1 A SBT_TAPE 22-NOV-16 125 1 YES DBAAS_INC R_BACKUP
1599 B 0 A SBT_TAPE 22-NOV-16 1 1 YES DBAAS_INC R_BACKUP
1601 B A A SBT_TAPE 22-NOV-16 1 1 YES TAG201611 22T034610
1602 B F A SBT_TAPE 22-NOV-16 1 1 NO TAG201611 22T034836
1603 B 1 A SBT_TAPE 01-FEB-17 1 1 YES DBAAS_INC R_BACKUP
1604 B F A SBT_TAPE 01-FEB-17 1 1 NO TAG201702 01T141640
1605 B A A SBT_TAPE 01-FEB-17 1 1 YES TAG201702 01T141839
1606 B F A SBT_TAPE 01-FEB-17 1 1 NO TAG201702 01T142214
1607 B F A SBT_TAPE 08-FEB-17 1 1 NO TAG201702 08T092156
1608 B F A SBT_TAPE 08-FEB-17 185 1 NO TAG201702 08T093151
1609 B F A SBT_TAPE 08-FEB-17 1 1 NO TAG201702 08T093151

RMAN> delete backupset 1608;

RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of delete command at 05/08/2017 10:53:23
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-27023: skgfqsbi: media manager protocol error
ORA-19511: Error received from media manager layer, error text:
  KBHS-01404: See trace file /u01/app/oracle/diag/rdbms/ssgarch/SSGArch/trace/sbtio_7443_140349959018240.log for details
KBHS-00719: Error 'unknown'; Invalid user id or password
KBHS-00700: HTTP response error 'Unauthorized'

Changes

Password was changed for an Oracle Cloud user whose credentials are used for backing up to an Oracle Storage Cloud container

Cause

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