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When Adding New Users to OSN Received Error "An Unwrapped Exception Was Thrown" (Doc ID 2263438.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When trying to add a new user to an Oracle Socail Network (OSN) object/conversation for instance from the FA Sales object Social network tab or into a conversation or other object directly from the OSN webclient, the message for adding an unregistered user is shown and when selecting the confirmation to save after adding the user as a member, the following error is received:

Users experiencing the issue have an apostrophe in their name

Cause

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