"An Unwrapped Exception Was Thrown" Error Recieved When Adding New Users To OSN

(Doc ID 2263438.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Social Network Cloud Service - Version and later
Information in this document applies to any platform.


When trying to add a new user to an OSN object/conversation for instance from the FA Sales object Social network tab or into a conversation or other object directly from the OSN webclient, the message for adding an unregistered user is shown and when selecting the confirmation to save after adding the user as a member, the following error is received:

Users experiencing the issue have an apostrophe in their name




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms