Pick List Boxes in P6 Web Are Missing Text and Replaced With Ellipsis (...)

(Doc ID 2263443.1)

Last updated on JUNE 19, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.4.0 to 17.5 [Release 16.2 to 17.5]
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When using a pick list, some of the rows are missing the icon and name. An ellipsis (...) shows instead.

EXPECTED BEHAVIOR
The pick lists should be showing all of the names or at least show text up to the end of the row area, then use ellipsis.

STEPS
The issue can be reproduced at will with the following steps:

EXAMPLE 1:

  1. Login to P6 Web
  2. Use the Projects tab drop-down and select "Open Projects"
  3. Organize by "EPS"
  4. Expand the collapsed EPS bands to view the EPS/Project list with missing names

EXAMPLE 2:

  1. Login to P6 Web
  2. Browse to the Administration tab
  3. Edit / Create a Project Code with a Description greater than 32 characters
  4. In Standard View, select any Project and display detailed Codes tab
  5. Select Assign button to display Project Codes dialog
  6. RESULT: any Project Codes with a Description greater than 32 characters display as "..."

EXAMPLE 3:

  1. Login to P6 Web
  2. Browse to Actions -> Import/Export Projects
  3. Export -> Add Project...
  4. Choose a project from the EPS
  5. Observe the issue of "..." displayed

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot see row value names in pick list boxes.

Changes

 

Cause

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