Primavera Visualizer Schedule Comparison Is Not Responding (Doc ID 2263707.1)

Last updated on JULY 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.2.0 and later
Primavera P6 Professional Project Management - Version 16.1.2.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

EXPECTED BEHAVIOR

Primavera Visualizer Schedule Comparison should respond.

STEPS

The issue can be reproduced at will with the following steps:
1. Launch Primavera Visualizer
2. Configure Visualizer Schedule Layout to compare 2 projects data, but even after waiting more than 25-30 minutes visualizer is not responding.


BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot compare projects data as expected.

Changes

 

Cause

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