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Fusion Performance Management: Blank Page Is Displayed When The HR Specialist Views The Performance Document Of The Worker (Doc ID 2263879.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Blank Page is displayed when the HR Specialist views the performance document of the worker

Customer has defined a Performance Template that contains only 1 task for the employee and the template includes only the questionnaire section. Once the worker completes the questionnaire and submits the performance document, the PD is completed. As a HR user, use the task 'Search for My Organization Performance Documents' to search for the performance document of the worker. Once the user clicks on the PD name from search result, a blank page is displayed and the HR user cannot see the details in the document.

EXPECTED BEHAVIOR
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Expect that the HR user should be able to view the contents of the worker's performance document

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as HR Specialist
2. Navigator > My Workforce > Performance > Tasks > Search My Organization Performance Documents
3. Search for the worker's performance document
4. From search results, click on the PD name
5. A blank page is displayed

Cause

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In this Document
Symptoms
Cause
Solution
References


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