BI Reports Are Loading Slowly When Opening Them For The First Time in a Session

(Doc ID 2264271.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Performance

ACTUAL BEHAVIOR
---------------
Customer experiences slowness when using Oracle Sales Cloud SUI.

EXPECTED BEHAVIOR
-----------------------
Customer expects OSC to respond in a timely fashion.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User logs into OSC.
2. User experiences slowness in response from OSC opening Custom Reports

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use OSC efficiently.

Cause

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