Quick Pay Error WORK PSD ON W4 IS MISSING (Doc ID 2264465.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a quick pay for an employee,
the following error occurs.

ERROR
-----------------------
An external function call error occurred for formula US_GET_JURISDICTION, line 436.
WORK PSD ON W4 IS MISSING
An error occurred when processing element {ELEM_NAME. (ETNAME=Regular Earnings Earnings Calculator)
An error occurred when processing formula REGULAR EARNINGS_EARN_DISTRIBUTION.
An error occurred during formula execution. Contact your help desk. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula US_GET_JURISDICTION, line 436.)

Cause

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