Cannot Import MSP XML File Created from P6. (Doc ID 2264621.1)

Last updated on MAY 24, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.6.3 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.6.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a Microsoft Project XML 2007 or 2010 file into MSP that has been exported from P6, the following error occurs:

ERROR
-----------------------
"An unexpected problem occurred while opening the file. The file may be damaged. Try using a backup copy."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6 Web.
2. Export P6 project to MSP XML format.
3. Attempt to import the exported file into MSP. Error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import XML files into MSP that were exported from P6.

Cause

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