Merge Issues - Error HZ-120022 (Doc ID 2264933.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

Multiple merge issues - log files needed

Data Stewards are coming across different types of errors after submitting merge requests.


ERROR
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An error occurred when running the merge service. Check the server log file for more information.: A similar relationship with an overlapping date range already exists for this period. (HZ-120022)



STEPS
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The issue can be reproduced at will with the following steps:
1. Submit a merge request

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot merge records.

Cause

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