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Merge Issues - Error Constraint "MOO_OPTY_U1" (Doc ID 2264946.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

Multiple merge issues - log files needed

Data Stewards are coming across different types of errors after submitting merge requests.


ERROR
-----------------------
An error occurred when running the merge service. Check the server log file for more information.: JBO-26048: Constraint "MOO_OPTY_U1" is violated during post operation "Update" using SQL statement "UPDATE MOO_OPTY OpportunityEO SET CUST_PARTY_ID=:1,SALES_ACCOUNT_ID=:2 WHERE OPTY_ID=:3".


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a merge request

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot merge records.

Cause

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In this Document
Symptoms
Cause
Solution
References


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