Merge Issues - Error Constraint "MOO_OPTY_U1"

(Doc ID 2264946.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub

Multiple merge issues - log files needed

Data Stewards are coming across different types of errors after submitting merge requests.

An error occurred when running the merge service. Check the server log file for more information.: JBO-26048: Constraint "MOO_OPTY_U1" is violated during post operation "Update" using SQL statement "UPDATE MOO_OPTY OpportunityEO SET CUST_PARTY_ID=:1,SALES_ACCOUNT_ID=:2 WHERE OPTY_ID=:3".

The issue can be reproduced at will with the following steps:
1. Submit a merge request

The issue has the following business impact:
Due to this issue, users cannot merge records.


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