Error On Opportunity Save And Close (Doc ID 2265270.1)

Last updated on MAY 12, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

Error on Opportunity Save and close
 

ERROR
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An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 1990, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.




STEPS
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The issue can be reproduced at will with the following steps:
1. Create new opportunity from UI
2. Add Sales campaign, primary contact
3. Click the "Save and Close" button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The opportunity cannot be saved and closed by user

Cause

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