The Application Settings Page Loading Animation Never Stops Spinning Even Though the Data Is Loaded
(Doc ID 2265417.1)
Last updated on JUNE 01, 2017
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 22.214.171.124 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 126.96.36.199 and later
Information in this document applies to any platform.
When accessing the 'Administer > Application Settings' page it takes upwards of 5 minutes for it to load. After which, the loading icon continues to spin when accessing other pages in the Application Settings dialog.
The 'Administer > Application Settings' page to load quickly and the loading icon to disappear once complete.
The issue can be reproduced at will with the following steps:
1. Login to P6 WebAccess.
2. Go to the 'Administer > Application Settings' page.
The issue has the following business impact:
Due to this issue, the performance of the 'Administer > Application Settings' page is unacceptable.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!