The Application Settings Page Loading Animation Never Stops Spinning Even Though the Data Is Loaded
Last updated on JUNE 01, 2017
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 220.127.116.11 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.104.22.168 and later
Information in this document applies to any platform.
When accessing the 'Administer > Application Settings' page it takes upwards of 5 minutes for it to load. After which, the loading icon continues to spin when accessing other pages in the Application Settings dialog.
The 'Administer > Application Settings' page to load quickly and the loading icon to disappear once complete.
The issue can be reproduced at will with the following steps:
1. Login to P6 WebAccess.
2. Go to the 'Administer > Application Settings' page.
The issue has the following business impact:
Due to this issue, the performance of the 'Administer > Application Settings' page is unacceptable.
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