Cannot Set Clause Back to Draft (Doc ID 2266280.1)

Last updated on MAY 15, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Contract Authoring

we have configured auto approval Clause and contract template.
The result of submit to approve is the message:

ERROR
-----------------------
Error in routing slip. The task is assigned to an invalid user operations in realm jazn.com. The routing slip is associated with the task definition default/ContractsTermLibTemplatesComposite!11.1.11.1.0/TemplateApprovalHumanTask. Verify that the user is specified correctly in the routing slip in the task definition.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure Auto approval
2. Submit Clause for approval
3. Receive Error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot auto approve contract clasue

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms