When Editing E-mail to Be Sent in Open Project Dialogue, if the Enter Button is Selected to Enter a New Line, it Instead Sends the E-mail and closes the window. (Doc ID 2266396.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When opening a Project using Projects tab, Open Project option, the Projects have the lock active. If the email all option is used, the email body is edited and enter is pressed to select another row. the window closes.  However, the email is sent.

EXPECTED BEHAVIOR
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The send email window should remain opened for editing.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6 Web;
2. Try to open a locked Project;
3. Use the send email option and edit the email body.
4. When pressing enter for new line, the email is sent and the window closes.


Cause

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