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Oracle Fusion Benefits - Employee's Benefits and Rates do not Match Current Enrollment (Doc ID 2266876.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The deduction amounts are not pulling correctly from the employees currently assigned benefits.

EXPECTED BEHAVIOR
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The benefits amounts should be pulling correctly.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enroll employee in benefits
2. Check the amounts being deduction and see that they are not correct.
3. Vision is waived, but the employee is still being deducted for vision.

BUSINESS IMPACT
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This is causing the employee to have the wrong deduction amounts and is causing manual work on payroll.

Cause

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In this Document
Symptoms
Cause
Solution
References


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