Execution Of The Backup Operation Failed With Exception SM-BKP-5106 (Doc ID 2267096.1)

Last updated on AUGUST 09, 2017

Applies to:

Java Cloud Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Execution of the backup operation failed with exception

ERROR
-----------------------

Backup is failing with following error:
2017-05-09 18:05:14 UTC Activity Submitted
2017-05-09 18:05:17 UTC Activity Started
2017-05-09 18:07:19 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:09:20 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:09:22 UTC SM-BKP-5103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.
2017-05-09 18:11:22 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:11:22 UTC SM-BKP-5103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.
2017-05-09 18:13:23 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 18:13:23 UTC SM-BKP-5103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.
2017-05-09 18:13:24 UTC Activity Ended
2017-05-09 18:13:24 UTC Activity Ended

OR

2017-05-09 22:55:04 UTC Activity Submitted
2017-05-09 22:55:21 UTC Activity Started
2017-05-09 22:58:56 UTC Unable to reach host xxxx-jcs-lb-1...Backup health check failed for the Oracle Traffic Director host...
2017-05-09 23:00:56 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 23:04:31 UTC Unable to reach host xxxx-jcs-lb-1...Backup health check failed for the Oracle Traffic Director host...
2017-05-09 23:06:31 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 23:10:06 UTC Unable to reach host xxxx-jcs-lb-1...Backup health check failed for the Oracle Traffic Director host...
2017-05-09 23:10:08 UTC Activity Ended
2017-05-09 23:10:08 UTC Activity Ended

OR

2017-05-09 21:35:03 UTC Activity Submitted
2017-05-09 21:35:20 UTC Activity Started
2017-05-09 21:35:52 UTC Unable to complete the operation due to internal error. Contact Oracle Support Services...
2017-05-09 21:37:52 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 21:38:24 UTC Unable to complete the operation due to internal error. Contact Oracle Support Services...
2017-05-09 21:40:24 UTC SM-BKP-5106: Operation failed and will be retried.
2017-05-09 21:40:56 UTC Unable to complete the operation due to internal error. Contact Oracle Support Services...
2017-05-09 21:40:58 UTC Activity Ended
2017-05-09 21:40:58 UTC Activity Ended

Changes

Normally Oracle/OPC users are passwordless.

Changes: Setting passwords for Oracle/OPC user.

Cause

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