Temporarily disable life events from being detected within a particular window (Doc ID 2267133.1)

Last updated on JUNE 07, 2022

Applies to:

Goal

The requirement is that Life Events not to be detected and back out Open Enrolment. Looking for way to prevent this and whether a date-track update to the person life events to remove the trigger for a temporary window can be done. However it would seem the removal of the Person Change from the Life Event isn't session tracked like other fields on this page.

Navigate: Benefits Administration > Plan Configuration > Manage Life Events – Life Events
Search for existing Life Event ‘Birth of Child’ – date-track 01-Jun-2017 > Delete > Yes > Save and Close
Search for ‘Birth of Child’, effective date still shows from 01/01/2010
Session search with effective date 01/05/2017
Birth of Child LE Person Changes is missing, even though this was a date track update.
 

Solution

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