Credit Memo Amount Do Not Reflect In Invoice (Doc ID 2267205.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Billing - Transactions

ACTUAL BEHAVIOR
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Credit memo amount do not reflect in invoice

We have applied a credit memo to a transaction. We have noticed that the transaction amount doesn’t change even after applying the credit memo.

EXPECTED BEHAVIOR
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Transaction balance should be reduced once credit memo is applied.

Cause

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