Net-Change - Deletion of a User's UserTypes or 'role' fails: "The specified entity cannot be found" (Doc ID 2267737.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Taleo Platform Cloud Service - Connect - Version 12A and later
Oracle Taleo Recruiting Cloud Service - Version 12A and later
Information in this document applies to any platform.

Symptoms

A 12A user net change has errors for a specific user account when 'user types' (which in 12A data model were UserAccount,Roles/Role) are attempted to be removed by net-change. The error refers to 'monarch.role' type of roles (user types).

Errors from the results file:
 
==================
The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationHirer.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationRevertManager.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationOfferInitiator.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationInterviewInitiator.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationReviewer.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationWorflowEventDateEditor.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationRejecter.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationDecliner.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationStatusManager.withoutrestriction";

The specified entity cannot be found. Path: User.UserAccount,UserAccount.Roles/Role.
Search criteria: Role.Name="com.taleo.monarch.role.candidate.ApplicationTestConfirmer.withoutrestriction";
==================

Changes

The user account with the error used to be a 'System User', but the account was switched to being normal type of account.

Cause

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