History Actions take Significantly Longer to Load after Upgrading to 2016 R2 Update 2 or later (Doc ID 2267836.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 Update 2 and later
Information in this document applies to any platform.

Symptoms

On versions including and after 2016 R2 Update 2, history-related actions are significantly slower. Times that used to range from 3-5 seconds can take upwards of a minute or longer to display. This includes revision history, custom history actions, or attempting to download the history XML.

Changes

 Site was upgraded to 2016 R2 Update 2 or later.

Cause

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