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Account Custom Fields Are Not Seen In File Import Mapping (Doc ID 2268117.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Customer has created several custom fields under Account:

- Is501c3SchoolorChurch;
- CommonName (this one is selected by customer in screenshot);
- DBAOrCommonNameOf....
- TaxIDNumber;
- USBasedClassified501c3

Those fields are not available for mapping when doing an import, even though the sandbox has been published in mainline.

Customer expects the fields to be available for mapping.

The issue can be reproduced at will with the following steps:
1. Create custom fields in Application Composer;
2. Run Manage File Import Activities - no custom fields under OrganizationProfileExtn object;

The issue has the following business impact:
Due to this issue, users cannot import Account records with custom attributes.


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