"Could Not Perform Operation" or "Cannot Download Document" Error Thrown in Oracle Social Desktop When Downloading Documents With Non-ASCII Characters in File Name (Doc ID 2268328.1)

Last updated on MAY 26, 2017

Applies to:

Oracle Social Network Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Error Messages when attempting to download attachment with non-ascii characters in file name through Oracle social desktop client:

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms