Error Running Territory Assignment

(Doc ID 2268588.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Fusion Sales for Retail Banking - Version and later
Information in this document applies to any platform.


On : R12 version, Territory Management, Quotas

When attempting to manually or batch assign territories using auxiliary dimension on Account,
the following error occurs.

"Territories were not assigned to sales account{SALES_ACCOUNT_ID} {ZCA_210029}"

The issue can be reproduced at will with the following steps:
1. Select an existing Account
2. Populate the custom Cost Center field
3. click on Action
4. Run assignment and receive an error

The issue has the following business impact:
Due to this issue, users cannot Assign territories.


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