Error When Opening Up An Downloaded Contract : The file Cannot Be Opened Because There Are Problems With The Content (Doc ID 2268592.1)

Last updated on MAY 29, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Contract Authoring

Error when opening up an downloaded contract



ERROR
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The file cannot be opened because there are problems with the content




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to a Contract
2. Select Download Contract
3. Open the downloaded contract
4. Get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open downloaded Contracts.

Cause

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