Problems With The Overview "My Tasks" Ordering (Doc ID 2268696.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Activity Management

ACTUAL BEHAVIOR
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Problems with the Overview "My Tasks"


Before the tasks list was ordered (descending) by Due Date in the 'My Tasks' sub tab.
We can sort them manually but this needs to be done each time the sub tab is accessed and the users were used to the previous behavior.


EXPECTED BEHAVIOR
-----------------------
The tasks list to be ordered automatically by descending Due Date in the 'My Tasks' sub tab.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Activities card >> My Tasks subtab
2. Verify Tasks are not order by Due date

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users need to order the list every time they open that list.

Cause

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