Unable To Delete Tasks, Notifications, Drafts at the Home Page Using Internet Explorer - Unifier (Doc ID 2268868.1)

Last updated on JUNE 01, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.5 and later
Information in this document applies to any platform.

Symptoms

When accessing Unifier version 17.5.0.0 with Internet Explorer 11, navigating to the Home Page, selecting an Item from the Tasks, Notifications or Drafts log and selecting Delete, the item will not be deleted, there will be no noticeable response from the environment.

For Example:
Navigate to the Home Page > Select Notifications > Highlight any item in the log > Click "Delete".

In a normal operational case, a "Confirmation" window would normally be displayed showing: "Are you sure you want to delete the selected item(s)?". 

However,  if the system is showing the behavior recorded in the article, there is no pop-up and the item(s) cannot be deleted. There is no noticeable response or change to the log page or items.

Changes

 

Cause

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