Resource ID (Label) Changes Cannot Be Applied in 15B.5, 15B.6 and 15B.7: [The Action Cannot Be Completed An Error Occurred While Refreshing the Resources]

(Doc ID 2269229.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15B to 15B [Release 15]
Oracle Taleo Recruiting Cloud Service - Career Section - Version 15B to 15B [Release 15]
Oracle Taleo Onboarding Cloud Service - Version 15B to 15B [Release 15]
Information in this document applies to any platform.

Symptoms

After a Support change request for specific resource ids (labels), the following error message is displayed when trying to apply the changes on the zone by clicking the Refresh Values button in Configuration > [select product] - Administration > Resource Administration > Refresh Values:  The action cannot be completed An error occurred while refreshing the resources.

It means labels (Textool) changes cannot be applied to the Recruiting, Career Section or Transition products.

Cause

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