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Account Hierarchy Not Displaying Certain Members Correctly When Published To GL Balances Cube (Doc ID 2269408.1)

Last updated on NOVEMBER 02, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Set Up FCR-Define Ledgers

ACTUAL BEHAVIOR
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The details under node XYZ do not show up in the Balances cube on publishing the hierarchy as the tree version shows.

EXPECTED BEHAVIOR
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The tree version and the cubes should show the exact same tree definition.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a hierarchy with several new detail values.

2. Publish the  hierarchy.

3. Make changes on the hierarchies: Adding new children, adding new parents without unpublishing the tree.

4. Re publish the tree, the cubes do not reflect the changes made.

5. Even un publishing and publishing back the tree will not fix the issue anymore.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Inquires, Smart View Report or FRS reports that accurate shows the tree modifications, since they are not updated in the cubes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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