SRA Email Delivery Failed With Error: Required Property Missing - Property Name SMTP_FROM (Doc ID 2269409.1)

Last updated on APRIL 24, 2023

Applies to:

Symptoms

Supplier Remittance Advice (SRA) Emails are not sent even though setup at Supplier site level

Error: EMail Delivery Status: Failed. Due to oracle.xdo.delivery.MissingRequiredPropertyException: Required property missing. Property name :[SMTP_FROM]

iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Preparing for email deliverynull
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::SMTP server name: DefaultEmail
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Email subject: null
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Recipient: abc@xyz.com
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Email send from: null
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::before calling XDO req.setDocument()
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::before calling XDO req.submit()
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Warning: error returned from BIP delivery: EMail Delivery Status: Failed. Due to oracle.xdo.delivery.MissingRequiredPropertyException: Required property missing. Property name :[SMTP_FROM]_
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Dummy output type for email - txt
iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()::Exit: iby.shared.util.ess.program.common.util.SRAAndPayerNotif.doElectronicProcessing()

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.