Error When Attempting to Export Parts to Salesforce [The system is expecting X records but has received Y records from the partner. Please check your price book export generator and result parser XSLs]
(Doc ID 2269929.1)
Last updated on JUNE 27, 2022
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 2014 R1 and laterInformation in this document applies to any platform.
Symptoms
When attempting to export parts to Salesforce, the Integration History logs show a failed export. The Export log shows the following error:
The system is expecting X records but has received Y records from the partner. Please check your price book export generator and result parser XSLs
This error typically appears after adding new currencies to both CPQ Cloud and Salesforce.
An example of a portion from a result parser that has a total of 3 currencies:
Cause
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In this Document
Symptoms |
Cause |
Solution |