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Oracle Fusion Benefits: Benefit Communication Rate Not Calculated Accurately (Doc ID 2269931.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
Rates are not displaying as the customer is expecting them to display.

EXPECTED BEHAVIOR
-----------------------
Rates should display as the customer is expecting.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up rates in the system
2. Have rates calculate in the system
3. See that the rates are not calculating as expected.

BUSINESS IMPACT
-----------------------
Rates are not displaying as expected.

Cause

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In this Document
Symptoms
Cause
Solution


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