Export Attachment Action Does Not Work in Timer

(Doc ID 2270303.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 Update 5 and later
Information in this document applies to any platform.


When a Timer uses an Export Attachment Action, and the user mapped to the Timer has Partner Info credentials, the action does not run and an error is logged in the bm.log:

[ERROR] com.bm.xchange.services.task.TaskThread.runTask(TaskThread.java:373) - Throwable error occurred while running the task with id: xxxxxxx
Error while performing commerce timer for 41244255 : Could not perform Action: {Export Attachment Action}
at com.bm.xchange.services.commerce.bs.CmTimerCapsule.runTask(CmTimerCapsule.java:211)
at com.bm.xchange.services.task.TaskThread.runTask(TaskThread.java:347)
at com.bm.xchange.services.task.TaskThread.run(TaskThread.java:296)


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms