Export Attachment Action Does Not Work in Timer (Doc ID 2270303.1)

Last updated on MAY 31, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 Update 5 and later
Information in this document applies to any platform.

Symptoms

When a Timer uses an Export Attachment Action, and the user mapped to the Timer has Partner Info credentials, the action does not run and an error is logged in the bm.log:

[ERROR] com.bm.xchange.services.task.TaskThread.runTask(TaskThread.java:373) - Throwable error occurred while running the task with id: xxxxxxx
Error while performing commerce timer for 41244255 : Could not perform Action: {Export Attachment Action}
java.lang.NullPointerException
at com.bm.xchange.services.commerce.bs.CmTimerCapsule.runTask(CmTimerCapsule.java:211)
at com.bm.xchange.services.task.TaskThread.runTask(TaskThread.java:347)
at com.bm.xchange.services.task.TaskThread.run(TaskThread.java:296)

Cause

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