Error: "Access Violation at Address Xxxxxx in Module 'msvcrt.dll'" When Attempting to Export a Project to a Microsoft Excel (XLSX) Spreadsheet (Doc ID 2270546.1)

Last updated on JUNE 06, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Professional Project Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to export a large project, for example having more than 100K activities to XLSX file, the following error occurs:

ERROR
-----------------------
Export failed.
Access violation at address 00007FFD6B4D186D in module 'msvcrt.dll'. Write of address 00007FF6FECB5E2C. Please contact your administrator to correct the problem.

STEPS TO DUPLICATE
-----------------------
The issue can be reproduced at will with the following steps:

  1. In P6 Professional open a project with more than 100K activities;
  2. Go to File > Export;
  3. Select the Spreadsheet (XLS) option and press Next
  4. Select the Activities on the Export Type window and press Next;
  5. On the projects to export select your project and press Next;
  6. Select the XLS template and Press Next;
  7. Define the export location and Press Next > Finish.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms