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Unable to Deactivate/Remove Widget With A Return code: 20307 (Doc ID 2270761.1)

Last updated on DECEMBER 15, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Customer would be encountering multiple issues surrounding either the activation and/or deactivation of widgets in the admin UI. This would have been after doing a storefront import, and/or uploading a new extension and using in multiple layouts.

When attempting to deactivate or remove a widget, there is an error:

Changes

 

Cause

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