My Oracle Support Banner

How to define approval limits for Customer Refunds (Doc ID 2270825.1)

Last updated on JUNE 30, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Receivables - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

I have created a receivables activity for refund class, but when I apply refund against a customer receipt, it requires approval. Even if I have defined approval limit for my user I'm still unable to apply the refund so that a payment request gets generated in Payables.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.