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Not Able To Connect To A FTP Location Results Exception "oracle.ics.common.exception.NonICSRuntimeException: CASDK-0002: Unable to access the host sftp.xxx.xxx" (Doc ID 2271801.1)

Last updated on JANUARY 03, 2020

Applies to:

Integration Cloud Service - Version N/A and later
Oracle Integration-OIC - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Oracle Integration (OIC) was formerly known as Autonomous Oracle Integration Cloud (AOIC, A-OIC, AIC, OAIC,OIC, OAC). Please see KM document <document 2493395.1> for the full list of recently renamed PaaS services.

Connection test for SFTP Adapter fails with below error.

ERROR
-----------------------
[2017-05-19T13:41:36.771+00:00] [AdminServer] [ERROR] [ICS-10978] [oracle.ics.webconsole.connection] [tid: [ACTIVE].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: test@.test.com] [ecid: 005Jy2fSyTHA9T3_RlP5id0001b00000DA,0:3] [APP: icswebapp] [DSID: 0000LkWvzdkFw06_vLL6iX1P7Icm00000c] Unable to test connection "ACTESTFTP".[[
oracle.ics.webconsole.common.exception.GeneralException: ICS-10977: Unable to test the connection. Error code : oracle.ics.common.exception.NonICSRuntimeException: CASDK-0002: Unable to access the host sftp.xxxxx.xxxxx.
at oracle.ics.webconsole.model.manager.AppConfigManager.testApplicationInstance(AppConfigManager.java:1996)
at oracle.ics.webconsole.view.beans.AppConfigCreateResourceBean.testAppInstance(AppConfigCreateResourceBean.java:1367)
at oracle.ics.webconsole.view.beans.AppConfigCreateBean.testAppInstance(AppConfigCreateBean.java:689)
at sun.reflect.GeneratedMethodAccessor3887.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:254)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:302)
at org.apache.myfaces.trinidadinternal.taglib.util.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:53)
at org.apache.myfaces.trinidad.component.UIXComponentBase.broadcastToMethodBinding(UIXComponentBase.java:1972)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:183)
at org.apache.myfaces.trinidad.component.UIXComponent.broadcastInContext(UIXComponent.java:364)
at org.apache.myfaces.trinidad.component.WrapperEvent.broadcastWrappedEvent(WrapperEvent.java:82)
........
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
Caused by: oracle.ics.common.exception.NonICSRuntimeException: CASDK-0002: Unable to access the host sftp.ohio.gov
at oracle.ics.webconsole.model.manager.AppConfigManager.testApplicationInstance(AppConfigManager.java:1994)
... 91 more
Caused by: oracle.cloud.adapter.ftp.plugin.connection.FTPConnectionException: Unable to connect to FTP server. Please verify Host and Port details.
at oracle.cloud.adapter.ftp.plugin.connection.FtpConnection.getReply(FtpConnection.java:338)
at oracle.cloud.adapter.ftp.plugin.connection.FtpConnection.ping(FtpConnection.java:88)
at oracle.cloud.adapter.ftp.plugin.FTPCloudConnection.initFTPService(FTPCloudConnection.java:132)
at oracle.cloud.adapter.ftp.plugin.FTPCloudConnection.ping(FTPCloudConnection.java:101)
at oracle.ics.webconsole.model.manager.AppConfigManager.testApplicationInstance(AppConfigManager.java:1971)
... 91 more

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create SFTP Connection and click the TEST

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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