Not Able To Connect To A FTP Location Results Exception "oracle.ics.common.exception.NonICSRuntimeException: CASDK-0002: Unable to access the host sftp.xxx.xxx" (Doc ID 2271801.1)

Last updated on AUGUST 16, 2017

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Adapter and Connectivity

Connection test for SFTP Adapter fails with below error.

ERROR
-----------------------
[2017-05-19T13:41:36.771+00:00] [AdminServer] [ERROR] [ICS-10978] [oracle.ics.webconsole.connection] [tid: [ACTIVE].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: test@.test.com] [ecid: 005Jy2fSyTHA9T3_RlP5id0001b00000DA,0:3] [APP: icswebapp] [DSID: 0000LkWvzdkFw06_vLL6iX1P7Icm00000c] Unable to test connection "ACTESTFTP".[[
oracle.ics.webconsole.common.exception.GeneralException: ICS-10977: Unable to test the connection. Error code : oracle.ics.common.exception.NonICSRuntimeException: CASDK-0002: Unable to access the host sftp.xxxxx.xxxxx.
at oracle.ics.webconsole.model.manager.AppConfigManager.testApplicationInstance(AppConfigManager.java:1996)
at oracle.ics.webconsole.view.beans.AppConfigCreateResourceBean.testAppInstance(AppConfigCreateResourceBean.java:1367)
at oracle.ics.webconsole.view.beans.AppConfigCreateBean.testAppInstance(AppConfigCreateBean.java:689)
at sun.reflect.GeneratedMethodAccessor3887.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:254)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:302)
at org.apache.myfaces.trinidadinternal.taglib.util.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:53)
at org.apache.myfaces.trinidad.component.UIXComponentBase.broadcastToMethodBinding(UIXComponentBase.java:1972)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:183)
at org.apache.myfaces.trinidad.component.UIXComponent.broadcastInContext(UIXComponent.java:364)
at org.apache.myfaces.trinidad.component.WrapperEvent.broadcastWrappedEvent(WrapperEvent.java:82)
........
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
Caused by: oracle.ics.common.exception.NonICSRuntimeException: CASDK-0002: Unable to access the host sftp.ohio.gov
at oracle.ics.webconsole.model.manager.AppConfigManager.testApplicationInstance(AppConfigManager.java:1994)
... 91 more
Caused by: oracle.cloud.adapter.ftp.plugin.connection.FTPConnectionException: Unable to connect to FTP server. Please verify Host and Port details.
at oracle.cloud.adapter.ftp.plugin.connection.FtpConnection.getReply(FtpConnection.java:338)
at oracle.cloud.adapter.ftp.plugin.connection.FtpConnection.ping(FtpConnection.java:88)
at oracle.cloud.adapter.ftp.plugin.FTPCloudConnection.initFTPService(FTPCloudConnection.java:132)
at oracle.cloud.adapter.ftp.plugin.FTPCloudConnection.ping(FTPCloudConnection.java:101)
at oracle.ics.webconsole.model.manager.AppConfigManager.testApplicationInstance(AppConfigManager.java:1971)
... 91 more

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create SFTP Connection and click the TEST

 

Cause

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