Product Import Erroring Out Certain Sales Product Types Error: Process status for item {ITEM_NUMBER} is set to error. The remaining items are being processed. (EGI-2760153)

(Doc ID 2272013.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

The product Import using File based data import is erroring for the following Sales Product Types(lookup type QSC_SALES_PRODUCT_TYPE):
INCLUDED_WARRANTY
SERVICE_LEVEL_AGREEMENT
SOFTWARE_MAINTENANCE
PREVENTIVE_MAINTENANCE

For the rest of the sales product types, the import runs successfully.
Following is the error message:
Process status for item {ITEM_NUMBER} is set to error. The remaining items are being processed. (EGI-2760153)

Can you please have a look and let us know what is causing this error for these particular Sales Product Types?
Since the Customization Level for the lookup type OSC_SAES_PRODUCT_TYPE is Extension, we are not able to inactivate these product types and they always appear in the dropdown.

Looking forward to a quick resolution on this issue from you.
Attaching the import template,mapping file, error file and diagnostic logs for your reference.
Also attaching the export of the lookup OSC_SAES_PRODUCT_TYPE.
 

Solution

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