Cannot Delete Scheduled Import with No Mapping (Doc ID 2272548.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.11.1.0 version, Accounts, Contacts, Households


When trying to remove scheduled import when the mapping has been deleted the following error occurs

ERROR
-----------------------
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to Obtain a more detailed description Of this incident: 253, Server Domain: CRMDomain, Server Instance: CRMCommonServer_1, Application Name: CrmCommonApp.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Manage File Import Activities
2. Search for the import that is completing with errors
3. Edit the import

4. Error is produced



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit/delete this import to try to add the mapping back

Cause

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