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Can't Connect to Oracle Content and Experience (Formerly Documents Cloud Service) via Desktop Client. But Browser Works Fine. (Doc ID 2272787.1)

Last updated on OCTOBER 17, 2018

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Oracle Content and Experience Cloud - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

 

The following error appears for the user when trying to connect to Oracle Content and Experience (Formerly Documents Cloud Service) via Desktop Client. But Browser works fine.



Cause

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In this Document
Symptoms
Cause
Solution
References


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