Outlook: Unsupported db schema 1

(Doc ID 2272811.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

encountered an error which prevented the update of the Outlook plug-in
uninstalled the addin and then reinstalled it

Unsupported db schema 1

The issue can be reproduced at will with the following steps:
1. go on through the steps of automatic update of Outlook plug-in
2. experienced an error -> therefore uninstalled the addin
3. reinstalled and got the following error

The issue has the following business impact:
Due to this issue, user cannot use the outlook addin.


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